Privacy Policy
Learn how we protect and handle your personal information at Acuradocs.
Privacy Policy
This Privacy Policy describes how Charles Snedden t/a Acuradocs ("Acuradocs," "we," "our," or "us") collects, uses, and shares personal information when you use the website acuradocs.com, our products, and related services (collectively, the "Services"). By using the Services, you agree to this Policy.
1. Information We Collect
Account & Contact Data: name, email address, company, role, and authentication data.
Usage Data: pages viewed, features used, clicks, referring URLs, and time on site. We may use cookies and similar technologies.
Device & Log Data: IP address, browser type, device identifiers, and error logs.
Content You Provide: documents, templates, and other materials you upload or create with the Services.
Payment Data: billing name, address, and limited payment details processed by our payment processor (we do not store full card numbers).
2. How We Use Information
We use your information to provide, secure, troubleshoot, and improve the Services. We also personalize features, templates, and recommendations based on your usage. We communicate with you about updates, security alerts, and marketing (you can opt out of marketing at any time). Additionally, we use information to comply with legal obligations and enforce our Terms of Service.
3. Cookies & Analytics
We use cookies and similar technologies to remember preferences and analyze usage. You can control cookies via your browser settings. We may use analytics services that collect pseudonymous usage statistics.
4. How We Share Information
Vendors & Processors: service providers who help operate the Services (e.g., hosting, analytics, payments) under appropriate data protection agreements.
Legal & Safety: when required by law, to protect rights and safety, or to prevent abuse.
Business Transfers: in connection with a merger, acquisition, or sale of assets.
With Your Direction: when you connect third‑party integrations or share documents.
5. Data Retention
We keep personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.
6. Security
We employ administrative, technical, and organizational measures designed to protect personal information. No system can be 100% secure; please use unique, strong passwords and enable available protections.
7. Your Rights & Choices
Depending on your location, you may request access, correction, deletion, or portability of your personal information and object to or restrict certain processing. To exercise rights, contact us at privacy@acuradocs.com.
8. International Transfers
We may process information in countries other than where you live. When we transfer data internationally, we use appropriate safeguards as required by applicable law.
9. Children's Privacy
Our Services are not directed to children under 13 (or the age required in your jurisdiction). We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Policy from time to time. We will post the updated version and revise the "Effective" date above. Material changes will be notified through the Services or by email.
11. Contact Us
Questions? Email privacy@acuradocs.com